Last Updated: 08-Nov-2024

Effective Date: 08-Nov-2024

This Privacy Policy explains how Grad Ventura Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or interact with our website https://gradventura.com
(the “Website”) or communicate with us in relation to our import, export, and sourcing services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company Name: Grad Ventura Ltd
Registered Office: Marshall’s Road, Sutton, SM1 4DY, United Kingdom
Email: hello@gradventura.com

Phone:+447984267244

2. Information We Collect

We may collect and process the following types of personal information:

Contact details: name, email address, phone number, company name, job title, and postal address.

Business correspondence: information shared through enquiries, quotes, or trade communications.

Website usage data: IP address, browser type, device information, and pages visited (via cookies and analytics).

Marketing preferences: your communication and consent preferences.

We do not intentionally collect special category (sensitive) personal data.

3. How We Use Your Information

We process your personal data for the following purposes:

To respond to your enquiries and business requests.

To provide and manage our import/export and sourcing services.

To send you marketing or promotional communications, if you have opted in.

To comply with legal and regulatory obligations.

To improve our website, services, and customer experience.

To maintain records and contracts for business operations.

If we need to use your data for any other purpose, we will ask for your consent beforehand.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Performance of a contract: to fulfil an agreement or quotation you request.

Legitimate interests: for business correspondence and service improvement.

Consent: where you have specifically agreed (e.g., for marketing emails).

Legal obligations: to comply with laws, regulations, and recordkeeping requirements.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When data is no longer needed, it will be securely deleted or anonymised.

6. Sharing of Your Information

We may share your data only when necessary with:

Trusted service providers who help operate our website or support our services.

Business partners involved in the sourcing or logistics process (where required).

Regulatory authorities or law enforcement, when legally obligated.

We do not sell or rent your personal information to any third party.

If data is transferred outside the UK (e.g., to international suppliers), we ensure adequate safeguards are in place as required under UK GDPR.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access – request a copy of the information we hold about you.

Rectification – ask us to correct any inaccuracies.

Erasure – request deletion of your personal data (“right to be forgotten”).

Restriction – request limited use of your data in certain circumstances.

Portability – receive your data in a structured, machine-readable format.

Objection – object to processing for direct marketing or legitimate interest.

Withdraw consent – where processing is based on consent.

To exercise your rights, please contact us at hello@gradventura.com
.
We aim to respond to all valid requests within one month.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyse website performance.
You can manage or disable cookies through your browser settings.
For more details, please refer to our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
However, no online transmission or storage system can be guaranteed to be 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on our website with the effective date clearly stated.

11. Contact Us / Data Protection Officer

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
Grad Ventura Ltd
Marshall’s Road, Sutton, SM1 4DY, United Kingdom
Email: hello@gradventura.com